Payment confirmation is not instant. It takes a while for the payment to be confirmed, depending on the payment method:
- a few minutes, up to one hour if you use Paypal (not with eCheck) or credit/debit cards, prepaid cards etc.
- up to a week if paid with eCheck via Paypal. We will get back to you if we notice that eCheck was used.
- bitcoin payments are instant as long as there was no underpayment or overpayment caused by delays in paying the existing invoice.
If the payment status of the invoice is still Unpaid after several hours and you are sure that the payment was processed, please get in touch with us to investigate the problem.